IT Support Portal
We're Here to Help

Get the IT support you need, when you need it. Our dedicated support portal provides educational establishments with fast, reliable assistance for all your technology needs.

Create Support Ticket

Submit detailed support requests and track progress

Get Help Fast

Remote Support

Get instant screen sharing assistance

Immediate Help

Emergency Support

24/7 phone support for critical issues

Always Available
15min
Avg Response Time
24/7
Support Available
99.9%
Issue Resolution
250+
Schools Supported

Choose Your Support Option

Select the type of support that best fits your current needs. Our educational IT experts are ready to assist with any technology challenges your institution faces.

Create Support Ticket

Submit a detailed support request for non-urgent issues. Perfect for hardware problems, software installations, policy questions, or project planning. Track your ticket progress and get expert responses.

  • Detailed problem documentation
  • Priority level assignment
  • Progress tracking and updates
  • Response within 2 hours
  • Email notifications

Remote Support Access

Get immediate screen sharing assistance for urgent issues. Our technicians can connect directly to your computer to diagnose and resolve problems quickly and efficiently.

  • Instant screen sharing connection
  • Real-time problem solving
  • Secure encrypted connection
  • No software installation required
  • Available during business hours

More Ways to Get Help

Emergency Support

Critical system failures, security breaches, or issues affecting multiple users.

Emergency Hotline
Available 24/7

Knowledge Base

Self-help articles, guides, and frequently asked questions.

Browse Articles
Self-service help

Live Chat

Quick questions and immediate assistance during business hours.

Mon-Fri 8AM-6PM